We have a strong track record in improving business by creating an awareness of performance and process, allowing an identifiable growth within your business. You will be able to benefit from our amassed knowledge of people and the markets they operate in, giving you the opportunity to develop the ultimate bench mark for your staff profile that will visually improve your business performance.

Lakeland Promotions and The NPM Partnership under the well known brand namewww.happycustomers.info offer over 40 years of quality business experience within many specialised industries, resulting in high quality customer satisfaction awareness, along with retail experience second to none . We help to develop new and exciting ways of giving that feel good factor, for both your staff and your customers. We are all aware of the unique effect our staff approach and attitude has on our customer base we increase the natural self awareness of your staff to improve your profile and profitability

You benefit from our experience and flexibility in all areas of customer service and retail within the automotive and people based industry. We operate with clients with customer facing management plus a number of retail operations including Hotels, Restaurants, Dealerships, Heating Engineers and Fuel Stations with convenience foods outlets, along with corporate companies that needed to improve productivity and return on investment quickly and efficiently.

Look in the “What we do” section, where we expand our offer to you with each element separately or as a complete in depth customer satisfaction improvement package. By discussion, each element we offer can be aimed at supporting you and your staff to achieve more customer satisfaction and ultimately your success with increased revenue and ultimately improved profitability.

You can email us here to arrange a meeting, throw us a question or two, or phone Nigel Manners on 01409 281544 or David Loades on 01630 672046 for a chat.